Privacy Policy

Last Updated: December 15, 2021

This Privacy Policy explains how Terrain Advisors Inc (“Terrain”, “we” or “us”) collects, uses, and discloses information about you when you access or use our websites and other online products and services (collectively, the “Services”), or when you otherwise interact with us. Our Services provide talent acquisition advice to our customers, and this Policy applies to the information we collect about potential employees for our customers as well as the business contacts that work for our customers. If you are a California resident, please see the section. “Your California Privacy Rights” below.

We may change this Privacy Policy from time to time.  If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification).


  • Collection of Information
  • Use of Information
  • Sharing of Information
  • Your California Privacy Rights
  • Your Choices
  • Individuals in Switzerland, United Kingdom, and the EEA
  • Contact Us


Information You Provide to Us

We collect information you provide when you engage us on behalf of your business, apply for a position with us or otherwise communicate with us.  The information you may provide includes your contact information, such as name, email, and phone number; billing information from business contacts of our customers, including address and payment information; and any other information about you that you choose to provide to us.

Other Information About Your Use of the Services

When you use our Services, we collect the following information about you:

  • Usage Information: We collect usage information, such as the features you access, buttons clicked, time spent on our Services and other similar types of usage information.
  • Log Information:  We collect standard log files when you use our Services, which include the type of web browser you use, access times and dates, length of stay, frequency of visits, pages viewed, clickstream data, your IP address, and the page you visited before navigating to our website.
  • Device Information:  We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information (like your connection type, carrier and region).
  • Information Collected by Cookies:  We use different technologies to collect information, including cookies and web beacons. We use cookies for a number of reasons, like helping us see which features are most popular, counting visitors to a page, improving our users’ experience, enhancing the security of our services, and providing you with a better experience.  For instance, our website uses Google Analytics, which may collect information about you across different websites and online services.  For more details regarding Google Analytics, including choices available to you, please visit Google’s privacy statement.

Information We Generate Ourselves

We generate some information about you based on other information we have collected.  For example, like most platforms, we use your IP address to derive the approximate location of your device.

Information We Collect from Other Sources

We also obtain information about you from other sources, including publicly available sources and third-party data providers.  This information includes your name, contact information, employment information, social media contributions, patent filings, published articles and other publicly displayed activity and contributions.


We share information about you as follows:

  • Provide, maintain and improve our Services, and develop new products and services;
  • Process transactions and send you related information, including confirmations and invoices;
  • Send you technical notices, updates, security alerts and support, account notifications and other administrative messages;
  • Evaluate your application for employment;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, and events offered by Terrain and others, request feedback, and provide news and other information we think will be of interest to you;
  • Monitor and analyze trends, usage, and activities in connection with our Services; and
  • Detect and help prevent illegal activities, comply with the law and protect the rights and property of Terrain and others.


We share information about you as follows:

  • With companies that perform services for us, including providers of customer relationship management databases, internal collaboration and office suite tools, surveys and marketing services, and website analytics;
  • If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, or to protect the rights, property, and safety of Terrain or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
  • With your consent or at your direction; and
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;

We also share aggregated or other information not subject to obligations under the data protection laws of your jurisdiction with third parties.  For example, we generate aggregate data to prepare client trend reports.


Promotional Communications

You may opt out of receiving promotional emails from Terrain by following the instructions in those emails.  If you opt out, we may still send you non-promotional emails, such as those about our ongoing business relations.


Although most browsers and devices accept cookies by default, you can usually manage settings to clear or decline cookies (for instance, by using a “private” or “incognito” mode).


The California Consumer Privacy Act or “CCPA” affords California residents certain rights with respect to their personal information. If you are a California resident, this section applies to you.

We do not sell your data. In the preceding 12 months, we have collected the following categories of personal information: identifiers, commercial information, internet or other electronic network activity information, professional or other employment related information, education information, public or published contributions and inferences. For details about the precise data points we collect and the categories of sources of such collection, please see the Collection of Information section above. We collect personal information for the business and commercial purposes described in the Use of Information section above. In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of recipients:

Category of Personal Information

Categories of Recipients

Identifiers (such as name, email address and IP address)

- Analytics service providers
- Customer relationship management providers
- Marketing and sales enablement services providers
- Internal collaboration and office suite providers
- Cloud storage providers

Internet or Other Electronic Network Activity Information (such as usage and browsing activity)

- Analytics service providers
- Marketing and survey services providers
- Cloud storage providers

Professional or Other Employment Related Information (such as employer and title)

- Analytics service providers
- Customer relationship management providers
- Marketing and sales enablement services providers
- Internal collaboration and office suite providers
- Cloud storage providers

Education Information (such as name of college or university)

- Analytics service providers
- Customer relationship management providers
- Marketing and sales enablement services providers
- Cloud storage providers
- Internal collaboration and office suite providers

Inferences (such as approximate location)

- Analytics service providers
- Customer relationship management
- Marketing and sales enablement services providers
- Internal collaboration and office suite providers
- Cloud storage providers

Other Personal Information (such as public or published contributions and social media engagement)

- Analytics service providers
- Customer relationship management providers
- Marketing and sales enablement services providers
- Internal collaboration and office suite providers
- Cloud storage providers

Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, disclose, and sell, (2) request deletion of your personal information, (3) opt out of any “sales” of your personal information that may be occurring, and (4) not be discriminated against for exercising these rights. You may make any of these requests by emailing us at You may also request deletion of your personal information by submitting a webform request at We will verify your request by asking you to provide information related to identifiers or professional information that matches the information we have on file about you.

If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please use the same channels as mentioned above.


The sections below apply to you if you are located in Switzerland, the United Kingdom or the European Economic Area (collectively, “Europe”) and we have collected information about you that is subject to your local data protection laws.

Legal Basis for Processing

When we process your personal data we will only do so in the following situations:

  • As necessary to perform our responsibilities under our contract with you (like providing the products or services you have requested);
  • When we have a legitimate interest in processing your personal data, including to communicate with you about your potential interest in positions with our clients, respond to inquiries, evaluate qualifications for potential referral to clients, help secure and improve our Services and to analyze use of our Services;
  • As necessary to comply with our legal obligations; and
  • When we have your consent to do so.

Data Retention

We retain personal data for no longer than is necessary for the purposes for which it is processed, unless applicable law requires storage for a longer period of time.

Data Subject Requests

Subject to certain limits and conditions provided under law, you have the following rights:

  • You have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or made available in a portable form.
  • You also have the right to object to certain processing (like receiving direct marketing), or request that we restrict processing in certain circumstances (like to retain but not further process pending resolution of a claim).
  • You have the right to file a complaint regarding our data protection practices with a supervisory authority.  Please see this directory for contact details.  If you are in Switzerland, please visit the FDPIC site for contact details. If you are in the United Kingdom, please see this page for details.
  • When we ask for your consent, you may withdraw that consent at any time.

If you would like to exercise any of these rights, you may contact us as indicated below.

Data Transfer

Terrain is based in the United States and processes information in the United States, which may not provide equivalent levels of data protection as your home jurisdiction.


If you have any questions about this Privacy Policy, please contact us at